Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual (Spanish/English) Customer Service Representative to handle customer inquiries and support.

Key Responsibilities

• Answer inbound customer interactions regarding orders and provide accurate information
• Utilize computer software to manage customer accounts and assist in the ordering process
• Maintain customer loyalty by personalizing interactions and ensuring data privacy

Required Qualifications

• High school diploma or GED
• 1-2 years of customer service or retail experience preferred
• Fluency in English and Spanish
• Proficiency in using new software applications
• Reliable attendance and flexible scheduling availability