Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Bilinguals Spanish for day shifts and weekdays, working from home.

Key Responsibilities

• Handle and respond to all customer inquiries with innovative solutions
• Provide excellent customer service through active listening and proactive issue resolution
• Track call-related information for auditing and reporting purposes

Required Qualifications

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and general knowledge of Windows-based systems