Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative II Phones Bilingual Haitian Creole/English.

Key Responsibilities

• Provide superior customer service in a contact center environment
• Handle eligibility inquiries and coordinate claims in both English and Haitian Creole
• Document customer interactions and maintain knowledge of client requirements

Required Qualifications

• High school diploma or equivalent required
• 2+ years of contact center experience preferred
• 2+ years of college preferred
• Must be 18 years of age or older
• Experience with electronic data management is necessary