Bilingual Customer Service Representative

Job Summary

A company is looking for a Spanish-English Bilingual Customer Service Representative.

Key Responsibilities

• Provide prompt and courteous assistance to customers through various communication channels
• Process new business and renewals for customers, including issuing policy documents
• Maintain detailed records of customer interactions to improve service quality

Required Qualifications

• 3 years of experience in the insurance industry
• Technical proficiency with Microsoft Office, including Excel
• P&C insurance agent license required
• Self-motivated and goal-oriented
• Ability to work independently and collaboratively with a team