Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual (Spanish/English) Customer Service Representative - Remote.

Key Responsibilities

• Communicate with customers via multiple channels to provide timely information on orders and promotions
• Foster strong customer relationships to enhance retention and loyalty
• Meet performance metrics and uphold company values as a brand ambassador

Required Qualifications

• High school diploma or GED
• 1-2 years of customer service or retail experience preferred
• Bilingual proficiency in Spanish
• Ability to thrive in a fast-paced environment and meet performance expectations
• Proficiency in learning and using new software applications