Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Bilingual (Spanish) - PART-TIME Weekends.

Key Responsibilities

• Serve as the first point of contact for customers, delivering a best-in-class support experience
• Manage customer inquiries, complaints, and profile updates while coordinating with other departments
• Evaluate customer problems and provide lasting solutions, including filing disputes as necessary

Required Qualifications

• Customer service experience
• Bilingual in English and Spanish
• Bachelor's degree preferred or equivalent work experience
• Ability to handle a high volume of calls and emails daily
• Strong interpersonal and organizational skills