Bilingual Customer Service Representative

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Apr 01, 2026

This job expires in: 17 days

Job Category: Customer Service

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Bi-lingual Healthcare Customer Service Representative - Remote.

Key Responsibilities

Connect with customers via phone/email/chat/social media to resolve inquiries
Calmly de-escalate issues and escalate interactions when necessary
Track call-related information for auditing and reporting purposes

Required Qualifications

Bilingual in Spanish and English
Minimum of 6 months customer service experience
High School Graduate or GED
Ability to type 25 words per minute
Comfortable with desktop computer systems

COMPLETE JOB DESCRIPTION

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