Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Customer Service Representative for a long-term contract opportunity.

Key Responsibilities:

• Respond to inbound enrollment-related calls and provide accurate information to callers
• Educate individuals on available healthcare plan options and assist with enrollment processes
• Review and process enrollment documentation for accuracy and handle client inquiries

Required Qualifications:

• Minimum of 1-2 years of call center experience
• High school diploma or equivalent
• Must be able to read, write, and speak one of the specified languages
• Must live in the Eastern Time Zone
• Reliable high-speed internet connection is required