Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Bilingual (Spanish) - PART-TIME Weekends.

Key Responsibilities

• Serve as the first point of contact for customers, delivering a high-quality support experience
• Handle customer inquiries and complaints through phone and email, providing personalized service
• Coordinate with various departments to ensure customer satisfaction and manage customer profiles

Required Qualifications

• Customer service experience is essential
• Bilingual in English and Spanish is required
• Bachelor's degree preferred or equivalent work experience
• Ability to manage a high volume of calls and emails daily
• Strong multitasking and organizational skills