Bilingual Customer Service Representative

Job Summary

Working remotely, the full-time Bilingual Customer Service Representative will execute customer service tasks such as processing orders, monitoring product availability, and efficiently managing customer inquiries and issues.

Key responsibilities

• Accurately prepare and verify invoices and accounts within deadlines
• Develop and maintain professional customer relationships
• Serve as the primary contact for resolving customer issues

Required qualifications

• High school diploma or equivalent (GED)
• Fluency in written and spoken English and French is mandatory
• Strong organizational skills with the ability to manage multiple tasks and prioritize workload
• Proficiency in computer tools, including Microsoft Office suite
• Ability to lift a minimum of 9 kg (20 lbs); weight may vary by location