Bilingual Customer Service Representative
Job Summary
To support customer inquiries, the part-time Bilingual Customer Service Representative will provide assistance via phone and chat, ensuring exceptional service while working remotely after initial onsite training in Chicago, IL.
Key responsibilities
- Answer customer inquiries through various communication channels
- Document customer interactions and process requests accurately
- Resolve routine issues and escalate complex concerns as needed
Required qualifications
- High school diploma or GED required
- 0-2 years of customer service experience preferred
- Fluent in English and Spanish (required)
- Strong communication and computer skills
- Detail-oriented with a customer-first mindset
Complete Job Description
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