Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Bilingual Customer Service Representative will manage inbound calls, take accurate messages, and schedule appointments remotely while providing exceptional client support.
Key responsibilities
- Answer inbound calls promptly and professionally on behalf of business clients
- Take accurate messages and relay them to clients in real time
- Follow client-specific call-handling instructions while delivering a warm and courteous experience
Required qualifications
- Fluency in both English and Spanish (verbal and written)
- High school diploma or equivalent
- Ability to type accurately while on a call
- Reliable internet and dedicated workspace for a professional setting
- Availability to work at least one weekend day
Complete Job Description
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