Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Remote Bilingual Customer Service Representative will manage customer inquiries related to billing, programming, and technical support while promoting DISH TV products and services from a home office environment.
Key responsibilities:
- Handle back-to-back customer service and technical support calls throughout the shift
- Engage with a diverse customer base to address their needs and provide effective solutions
- Participate in ongoing training and development to enhance customer service skills
Required qualifications:
- High school diploma or GED
- Six months of customer service and troubleshooting experience or training
- Flexibility to work evenings, weekends, or holidays as needed
- Smartphone or device with an active data network connection
- Must reside in specific states including Florida, Georgia, and others listed in the job description
Complete Job Description
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