Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Remote Bilingual Customer Service Representative will manage customer inquiries related to billing, programming, and technical support while promoting products and services to enhance the customer experience.
Key responsibilities
- Handle back-to-back customer service and technical support calls throughout the shift
- Engage with a diverse customer base to provide effective solutions for their needs
- Participate in ongoing training and development opportunities to advance within the company
Required qualifications
- High school diploma or GED
- Minimum of six months of related customer service and troubleshooting experience
- Flexibility to work evenings, weekends, or holidays as needed
- Smartphone or device with an active data network connection
- Must reside in specified states to be eligible for hire
Complete Job Description
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