Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Remote Bilingual Customer Service Representative will manage customer inquiries related to billing, programming, and technical troubleshooting while promoting products and services to enhance the DISH TV experience.
Key responsibilities
- Handle back-to-back tech support and customer service calls throughout the shift
- Provide solutions to a diverse consumer base for customer needs and technical issues
- Engage in ongoing training and development to advance within the company
Required qualifications
- High school diploma or GED
- Six months of related customer service and troubleshooting experience
- Flexibility to work evenings, weekends, or holidays
- Smartphone or device with active data network connection
- Must reside in specified states including Tennessee, Georgia, and others to be eligible for hire
Complete Job Description
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