Bilingual Customer Service Representative
Job Summary
Seeking a dedicated Bilingual Customer Service Representative, the full-time or part-time remote position will provide professional bilingual support and manage multiple accounts while handling inbound interactions in a performance-driven environment, with a flexible weekday schedule that requires weekend availability.
Key responsibilities:
- Handle 9-10 inbound interactions per hour via phone and email
- Manage multiple unique accounts, adhering to specific protocols for data entry and communications
- Provide high-quality, professional bilingual support for various client needs
Required qualifications:
- Bilingual fluency in professional-level English and Spanish
- Must have high-speed, reliable internet (hardware provided)
- Commitment to a long-term assignment
- Proven track record of attendance, especially for weekend shifts
- Ability to type 50 words per minute
Complete Job Description
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