Bilingual Customer Service Specialist
Job Summary
Supporting QVC's customer service operations, the full-time Bilingual Customer Service Specialist will handle high volumes of inbound calls in Spanish and English, assisting customers with inquiries, promoting products, and personalizing their experience while working remotely from North Carolina.
Key responsibilities
- Manage a high volume of inbound customer inquiries in both Spanish and English
- Assist customers with various requests including refunds, payments, and order placements
- Promote additional products during customer interactions to enhance sales
Required qualifications
- 12 months or more of customer service experience
- Ability to work in a virtual environment and navigate multiple systems
- Must provide a distraction-free work from home environment
- Availability to work weekends, holidays, and additional hours as needed
- Own a Microsoft 11 computer and necessary equipment per QVC's requirements
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,964 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
