Bilingual Customer Success Architect

Job Summary

A company is looking for a Customer Success Architect - Bilingual.

Key Responsibilities

• Onboard customers and manage initial implementation, standards, and integrations
• Create and implement TraceGains products and best practices to ensure scalability and performance
• Drive product adoption and build strong customer relationships across all levels

Required Qualifications

• Fluency in Spanish and English, both orally and in writing
• B.S. or B.A. degree
• 3 to 5 years of experience in a client-facing role
• Previous experience in consulting or customer service/support
• Experience in the Food and Beverage industry or Supply Chain is a plus