Bilingual Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative (Bilingual, Spanish).

Key Responsibilities

• Provide exceptional customer support to clients in both English and Spanish
• Assist customers with inquiries and resolve issues related to products and services
• Document customer interactions and feedback for continuous improvement

Required Qualifications

• Bilingual in Spanish and English
• Previous experience in customer support or a related field
• High school diploma or equivalent; further education is a plus
• Familiarity with customer support software and tools
• Ability to work flexible hours, including weekends if necessary