Bilingual Customer Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Sun, Mar 31, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Career Level: Experienced

Job Summary

A company is looking for a Bilingual Customer Support Specialist.

Key Responsibilities:

Responding to and troubleshooting customer support issues and tickets across platforms
Identifying trends, bugs, and escalating priority issues
Serving as the voice of the community and championing feature requests to the Product team

Required Qualifications:

Fluency in English as well as with French and/or German
2+ years of work experience in a customer support role
Experience collaborating with Product, Engineering, and Marketing stakeholders
A natural, deep curiosity that drives learning and investigation
Startup experience or experience working at a company that has scaled quickly

COMPLETE JOB DESCRIPTION

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Job is Expired

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