Bilingual Customer Support Specialist
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Apr 15, 2025
This job expires in: 19 days
Job Summary
A company is looking for a Customer Service Specialist (Chinese B2 and English) for emails and live chats.
Key Responsibilities
- Provide exceptional customer support via chats and emails
- Build positive and long-lasting relationships with customers
- Maintain working knowledge of client products and services
Required Qualifications
- Chinese and English at B2/upper-intermediate level
- 2-3 years of experience in a customer support role with live chats and emails
- Finance, Economics, Mathematics, or related qualification
- Interest in crypto or stock exchange
- Personal laptop or computer with at least 8GB of RAM and a stable internet connection
COMPLETE JOB DESCRIPTION
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