Bilingual Customer Support Specialist

Job Summary

A company is looking for a Bilingual Customer Support & Bookkeeping Specialist - Freelance, Remote.

Key Responsibilities

• Handle incoming client calls in both English and Spanish, resolving inquiries and maintaining communication
• Create and manage quotes, invoices, and accounts receivable while maintaining organized financial records
• Coordinate with field technicians, manage scheduling, and maintain detailed documentation of communications

Required Qualifications

• Fluent bilingual proficiency in English and Spanish
• Proven experience with QuickBooks or similar accounting software
• Minimum 2 years of customer service experience
• Experience in creating quotes and managing invoices
• Reliable internet connection and a suitable home workspace