Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours).

Key Responsibilities

• Provide exceptional customer service through various communication channels
• Perform administrative tasks within core systems and manage time effectively
• Establish and maintain professional relationships with customers and co-workers

Required Qualifications, Training, and Education

• High school diploma required; college degree preferred
• At least one year of experience in a customer service role
• Bilingual in English and Spanish
• Ability to work in a multi-channel communication environment
• Willingness to learn and adapt to new skills and changes