Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.

Key Responsibilities

• Provide exceptional customer service through various communication channels
• Perform administrative functions and maintain professional relationships with customers
• Enhance knowledge of products and services while complying with company policies and standards

Required Qualifications

• High school diploma required; college degree desired
• At least one year of experience in a customer service role
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing
• Ability to work effectively under pressure and adapt to change
• Strong organizational skills and a passion for helping others