Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours).

Key Responsibilities

• Provide exceptional customer service through various channels including phone, chat, and email
• Perform administrative tasks within core systems, such as password resets and service requests
• Establish and maintain professional relationships with customers and co-workers

Required Qualifications

• Bilingual in English and Spanish
• High school diploma required; college degree preferred
• At least one year of experience in a customer service role
• Ability to work in a multi-channel communication environment
• Preferred consideration for candidates with bilingual skills