Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours).

Key Responsibilities

• Provide exceptional service and support to internal and external customers across multiple channels
• Respond to customer inquiries in a timely and professional manner while maintaining quality standards
• Perform administrative functions and manage time effectively to meet established service standards

Required Qualifications

• High school diploma required; college degree desired
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing
• Ability to work quickly and think logically, especially under pressure
• Strong organizational skills and a professional demeanor