Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours).

Key Responsibilities

• Provide exceptional customer service and support via multiple channels
• Perform administrative functions within core systems and manage customer inquiries professionally
• Establish and maintain professional relationships with internal and external customers

Required Qualifications

• High school diploma required; college degree desired
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing
• Ability to adapt to change and learn new skills quickly
• Strong organizational skills and ability to multi-task effectively