Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours).

Key Responsibilities

• Provide exceptional service and support to internal and external customers through various communication channels
• Perform administrative functions and manage customer inquiries in a timely and professional manner
• Establish and maintain professional relationships with customers and co-workers while adhering to company policies

Required Qualifications

• High school diploma required; college degree preferred
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish with proficiency in speaking, reading, and writing
• Ability to work quickly and think logically under pressure
• Must possess a professional and friendly demeanor