Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.

Key Responsibilities

• Provide exceptional customer service via telephone, chat, and email
• Perform administrative functions within core systems and manage time effectively
• Establish and maintain professional relationships with customers and co-workers

Required Qualifications

• High school diploma required; college degree preferred
• At least one year of experience in a customer service role
• Bilingual in English and Spanish
• Ability to work in a multi-channel communication environment
• Strong organizational skills and the ability to adapt to change