Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.

Key Responsibilities

• Provide exceptional customer service and support through various communication channels
• Perform administrative functions such as password resets and entering service requests
• Maintain professional relationships with internal and external customers while managing time effectively

Required Qualifications

• High school diploma required; college degree desired
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing
• Ability to adapt to change and work under pressure
• Strong organizational skills and a self-starter attitude