Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours).

Key Responsibilities

• Provide exceptional customer service and support through various channels
• Perform administrative functions within core systems and manage time effectively
• Establish and maintain professional relationships with customers and co-workers

Required Qualifications

• High school diploma required; college degree desired
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing
• Ability to work in a fast-paced environment and adapt to change
• Preferred consideration for candidates with experience in multi-channel communication