Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.

Key Responsibilities

• Provide exceptional customer service through various channels, ensuring timely and accurate responses
• Establish and maintain professional relationships with internal and external customers
• Perform administrative functions and manage time effectively to meet service standards

Required Qualifications

• High school diploma required; college degree preferred
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing
• Ability to adapt to change and work under pressure
• Strong organizational skills and a positive work ethic