Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.

Key Responsibilities

• Provide exceptional customer service through various communication channels
• Perform administrative functions and maintain professional relationships with customers
• Enhance knowledge of company products and comply with policies and procedures

Required Qualifications

• High school diploma required; college degree desired
• At least one year of experience in a customer service role
• Bilingual in English and Spanish
• Ability to work in a fast-paced, multi-channel environment
• Strong organizational skills and ability to manage time effectively