Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.

Key Responsibilities

• Provide exceptional customer service and support through multiple channels
• Respond to customer inquiries accurately and professionally while maintaining service standards
• Perform administrative tasks within core systems and build relationships with customers and co-workers

Required Qualifications and Education

• High school diploma required; college degree preferred
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing
• Ability to work effectively in a fast-paced environment and adapt to change
• Knowledge of G-Suite applications is preferred