Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours).

Key Responsibilities

• Provide exceptional customer service and support to internal and external customers through various channels
• Perform administrative functions and manage inquiries accurately and professionally
• Maintain professional relationships and enhance knowledge of products and services

Required Qualifications, Training, and Education

• High school diploma required; college degree desired
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish with proficiency in speaking, reading, and writing
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Ability to adapt to change and demonstrate a positive work ethic