Bilingual Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.

Key Responsibilities

• Provide exceptional customer service and support through various channels
• Perform administrative functions and manage time effectively to meet service standards
• Establish and maintain professional relationships with customers and co-workers

Required Qualifications

• High school diploma required; college degree desired
• At least one year of experience in a customer service role
• Bilingual in English and Spanish with proficiency in speaking, reading, and writing
• Ability to work in a multi-channel communication environment
• Preferred consideration for candidates with prior contact center experience