Bilingual Customer Support Specialist

Job Summary

Bilingual Customer Support Specialist provides full-time customer service support in a multi-channel environment, assisting internal and external customers with inquiries and administrative tasks.

Key Responsibilities

• Provide exceptional customer service through various communication channels
• Perform administrative functions and maintain professional relationships with customers and co-workers
• Comply with company policies and enhance knowledge of products and services

Required Qualifications

• High school diploma required; college degree preferred
• At least one year of experience in a customer service role, preferably in a contact center
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing
• Preferred consideration for candidates with previous experience in a multi-channel communication environment
• Ability to adapt to change and learn new skills quickly