Bilingual Eligibility Specialist

Job Summary

Providing essential support to patients, the part-time hourly Bilingual Eligibility Specialist will assess financial assistance eligibility, guide patients through application processes for government and charity-funded programs, and ensure compliance with healthcare regulations in a fully remote environment.

Key Responsibilities

• Screen patients to assess eligibility for financial assistance and provide guidance on available programs
• Facilitate the application process for programs such as Medicaid and Medicare, ensuring timely and accurate documentation submission
• Act as a liaison between patients, hospital staff, and government agencies to establish eligibility and resolve coverage issues

Required Qualifications

• High school diploma or GED
• Proficiency in English and Spanish
• At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling
• Strong organizational skills with the ability to manage multiple priorities accurately
• Reliable internet connection and a secure workspace