Bilingual Employee Benefits Specialist

Job Summary

A company is looking for a Customer Service Specialist (Bilingual-Spanish).

Key Responsibilities

• Review and process new hire enrollments and coverage changes accurately and efficiently
• Respond to escalated member claim issues with professionalism and follow-through
• Assist Account Executives and support workflow efficiency and service improvement

Required Qualifications

• High school diploma
• 2-3 years of health insurance or employee benefits industry experience
• Bilingual - fluent in English & Spanish
• Working knowledge of health insurance terminology and small group benefit offerings
• Typing speed of at least 40 wpm