Bilingual Entitlement Advocate

Job Summary

A company is looking for an Entitlement Advocate- Bilingual Spanish or Cantonese/Mandarin.

Key Responsibilities

• Assist members with obtaining and retaining financial entitlements, including Medicaid and Medicare applications
• Educate potential members on healthcare plan benefits and facilitate the Medicaid eligibility assessment process
• Maintain communication with members and relevant parties to ensure timely renewal of Medicaid eligibility and documentation submission

Required Qualifications

• High school diploma or GED from an accredited institution
• Member-facing or customer service experience
• Ability to work a 9am-5:30pm schedule and travel throughout designated areas
• Tech-savvy with skills in Microsoft Office Suite
• Bilingual in Spanish or Cantonese/Mandarin