Bilingual French Customer Coordinator

Job Summary

Providing comprehensive customer support, the full-time Bilingual French Customer Coordinator will manage inquiries via phone, chat, and email, ensuring timely resolution of issues while working remotely.

Key responsibilities

• Answer incoming service requests and respond to customer inquiries and concerns
• Generate and follow up on service request work orders for completion
• Update company systems and databases while coordinating logistics for meetings as needed

Required qualifications

• Proficiency in both English and French for effective communication with clients and staff
• High School Diploma or equivalent experience with up to 2 years of job-related experience
• Basic working knowledge of Microsoft Office products, including Word, Excel, and Outlook
• Strong organizational skills and an inquisitive approach to tasks
• Basic math skills for calculating percentages, discounts, and markups