Bilingual French Customer Service Representative

Job Summary

A company is looking for a Bilingual French Customer Service Representative for a remote full-time position.

Key Responsibilities:

• Receive and make warm phone calls to thousands of leads monthly
• Overcome objections and schedule in-home sales leads for the outside team
• Ensure quality assurance throughout the lead-setting process and work with the Quality Control team on geography understanding and lead-setting skill

Qualifications:

• Experience working in an automated contact center
• Proven track record of success in selling over the phone, consultative sales, lead setting, or other relevant contact center experience
• Strong understanding of geography in the U.S. and Canada
• Willingness to thrive in a remote work situation and ability to multi-task across multiple software platforms during the workday
• Bilingual in English and French