Bilingual Health Care Customer Service Representative

Job Summary

A company is looking for a Bilingual Health Care Customer Service Representative.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Respond to patient inquiries in a professional manner
• Follow client-specific protocols and maintain compliance with applicable laws

Required Qualifications, Training, and Education

• 1+ years of experience in a Call Center or Customer Service role
• Knowledge of medical terminology and healthcare billing preferred
• Ability to work in a fast-paced environment with multiple tasks
• Flexibility in scheduling, including evenings and weekends
• Bilingual candidates preferred for additional support