Bilingual Health Care Representative

Job Summary

A company is looking for a Bilingual Health Care Customer Service Representative.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Provide information to patients/account holders in a professional manner
• Follow client-specific protocols and monitor payment arrangements

Required Qualifications

• 1+ years of experience in a call center or customer service role
• Knowledge of medical terminology and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Demonstrated flexibility in scheduling, including evenings and weekends
• Bilingual candidates are preferred for additional support