Bilingual Health Outreach Associate

Job Summary

A company is looking for a Health Outreach Associate (Bilingual Spanish).

Key Responsibilities

• Increase patient engagement and retention through compassionate outreach
• Facilitate smooth onboarding processes for new patients
• Collaborate with internal teams to ensure a seamless patient experience from initial contact to ongoing care

Required Qualifications, Training, and Education

• Bilingual in Spanish and English
• Experience in a healthcare environment, preferably with patients living with dementia or Alzheimer's
• Proven ability to achieve conversion goals and maintain high patient care standards
• Tech-savvy with the ability to troubleshoot technical issues
• Must provide a personal computer/laptop that meets security and telehealth standards