Bilingual Healthcare Customer Service

Job Summary

A company is looking for a Bilingual Healthcare Customer Service Representative.

Key Responsibilities

• Make outbound calls to patients, members, and customers to schedule appointments and provide healthcare information
• Assist members with benefits and insurance inquiries and conduct surveys
• Enhance patients' healthcare experiences through empathetic communication and support

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer experience, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Bilingual in English and Spanish
• Able to provide dual monitors of at least 22 inches with HDMI and Display ports