Bilingual Healthcare Customer Service Rep

Job Summary

A company is looking for a Bilingual Healthcare Customer Service Representative.

Key Responsibilities

• Make outbound calls to patients, members, and customers to schedule appointments and provide healthcare information
• Assist patients with benefits and insurance inquiries while conducting surveys
• Enhance patients' healthcare experiences through empathetic outreach and support

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Bilingual in English and Spanish
• Strong computer skills, including data entry and experience with Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Must provide two monitors of at least 22 inches with HDMI and Display ports