Bilingual Healthcare Customer Service Rep

Job Summary

A company is looking for a Bilingual Healthcare Customer Service Representative (Remote).

Key Responsibilities

• Engage and educate patients about healthcare needs and benefits through outbound calls
• Build rapport and present the value of healthcare programs to members
• Help members set healthcare goals and resolve potential issues while providing exceptional customer service

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer experience, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Able to provide two monitors at least 22 inches with HDMI and Display ports