Bilingual Healthcare Customer Service Rep

Job Summary

A company is looking for a Bilingual Healthcare Customer Service Representative (Remote).

Key Responsibilities

• Make outbound calls to patients, members, and customers for appointment scheduling and healthcare assessments
• Assist members and patients with benefits and insurance information, and conduct surveys
• Enhance patients' healthcare experiences through empathetic support and guidance

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Bilingual in English and Spanish
• Strong computer experience, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Able to provide dual monitors of at least 22 inches with HDMI and Display ports