Bilingual Healthcare Customer Service Representative

Job Summary

Working remotely, the Bilingual Healthcare Customer Service Representative will manage incoming customer communications, conduct research to resolve issues, and provide compassionate support in both English and Spanish.

Key responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Ensure compliance with HIPAA guidelines to maintain patient privacy

Required qualifications:

• Bilingual in English and Spanish
• At least 6 months of customer service experience
• High school diploma or equivalent
• 15 mbps)
• Integrity to follow HIPAA guidelines